Call Center
Contact Mitsubishi Care call center by dialing 1-888-564-1411 and a representative will help you solve your needs.
Below is the available item:
Registration
Service description
Register by contacting the Mitsubishi Care call center to use My MITSUBISHI CONNECT and connect with your vehicle, allowing you to receive notifications from your vehicle or find its location.
Registering from the call center
If you have the following items ready, the registration will proceed smoothly:
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VIN
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Email address to be used as your login ID
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Password of your choice to be used for logging in
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Profile information
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Preferred PIN
Park your car in a safe, open, and unobstructed location. Start the engine and idle for 60 seconds to get the vehicle online and leave the engine ON until account setup is completed. Contact the call center by pressing the Information Button located on the overhead console and a representative will guide you through the necessary registration steps.
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(A) SOS Button
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(B) Information Button
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(C) Button Cover
Once your account is created, you can start using the services and login to the mobile app and owner portal.
Your email account and password are required to complete the registration.
Important
Your Email Address:
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This email will be the primary email for all account communications.
Important
Your Password:
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Must be between 8 to 15 characters.
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Must have one uppercase letter
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Must have one lowercase letter
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Must have one special character
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Must have one number
Keep a note of your registered email address and password in a secure location. If you forget your password, refer to "Forgot Password."
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You cannot have 2 separate accounts with the same email address.
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When an email address that is already used to register to the mobile app or an invalid email address is entered, the call center representative may request a different valid email address for the registration.